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  • How often should I replace the filter?
    The Airology 4-in-1 filter is designed for up to 4400 hours (6 months) of continuous use. After this time, your Airology purifier will let you know the filter needs replacing. New filters are available directly on our website via either a one-off purchase or subscription.
  • What is HEPA-13 and how is it different?
    HEPA-13 is medical-grade purification technology that traps 99.97% of particles down to 0.3 microns, and 99.95% of particles down to 0.1 microns in diameter. Filters with a lower HEPA number (e.g. HEPA-11 and True HEPA) aren't as good at trapping particles, which means there are more contaminants in the air you're breathing at home.
  • What does Activated Carbon do?
    Activated Carbon is a critical component of effective air purification, catching harmful chemicals such as Formaldehyde and Volatile Organic Compounds (VOC). The Carbon filter also captures odors, smoke and other gasses, such as radon.
  • Does Airology produce ozone?
    Airology does not produce any ozone and is completely safe to use. Air purifiers that produce ozone can be dangerous and should be avoided.
  • Can I try Airology in my home?
    Absolutely! We offer a 30-day risk-free trial that allows you to try it for 30 days to see if your happy. We're confident you'll love Airology Pro but you can always return it for a full refund if you don't no questions asked. We even pay the return shipping.
  • Does Airology come with a warranty?
    Yes! the purifier comes with a standard 1-year warranty. We're only happy when you are and we want you to feel confident in your purchase. We'll replace your Airology purifier at no cost if you experience a fault within this period.
  • Do you offer free shipping?
    Yes, shipping is on us! We offer free standard shipping so the price you see is the price you pay. No surprises.
  • What payment methods do you except?
    We accept all major credit cards, Apple Pay, Google Pay, as well as PayPal. We also offer easy financing to make it even easier through Afterpay and Affirm.
  • Do you offer financing?
    We offer straightforward financing options through Affirm, Afterpay, and PayPal. In most states, you can split your purchase into 4 equal payments with no interest.

FAQ

Still Have Questions?

If you need additional help, refer to the user manual or feel free to reach out to our support team. We would be happy to help.

User Manual
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Clean air for home.

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